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In-person therapy available in Austin, TX | Telehealth therapy available throughout Texas

LPC · NCC · CCHP

LPC · NCC · CCHP

In-person therapy available in Austin, TX | Telehealth therapy available throughout Texas

Client Rights & Complaints

Notice to clients

The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.

Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.

Please call 1-800-821-3205 for more information.

Contact the licensing authority

Contact the Texas Behavioral Health Executive Council at 512-305-7700 or visit its Contact Us page and select Professional Counseling and the relevant topic. Mail: 1801 Congress Avenue, Suite 7.300, Austin, TX 78701.

To file a professional-conduct complaint, visit BHEC’s complaint page and select Online Complaint Form. Complete and submit the online form. If you cannot access the online form, use the Contact Us page to request a paper complaint form.

For public enforcement statistics, visit the BHEC Enforcement Dashboard.

File a consumer complaint

Visit the Texas Attorney General’s consumer complaint page, select “File Your Complaint Online,” and follow the questions to choose the appropriate form. Have the provider’s details, relevant dates, and a description of the concern ready. Review the site’s public-record and privacy warnings before submitting information.

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